1. Data We Collect
We collect personal information you provide during registration (name, email, date of birth, address, phone number), payment information processed through our secure payment partners, gameplay activity including bets placed and games played, device and browser information for security and fraud prevention, and communication records with our support team.
2. How We Use Your Data
Your data is used to operate your account and process transactions, comply with our licensing obligations including KYC verification, personalise your gaming experience and bonus offers, prevent fraud and money laundering as required by our Curaçao licence, communicate with you about your account, bonuses, and promotions, and fulfil our responsible gambling obligations including monitoring for problem gambling patterns.
3. Data Sharing
We do not sell your personal data to third parties. We share data only with: payment processors required to complete your transactions, KYC verification partners for identity verification, fraud prevention services, our regulatory authority (Curaçao eGaming) when required, and law enforcement when legally required to do so. All third-party partners are bound by data protection agreements.
4. Data Retention
We retain your account data for as long as your account is active and for 5 years after account closure as required by our licence conditions. Transaction records are retained for 7 years for financial compliance purposes. You may request deletion of non-essential data (marketing preferences, browsing history) at any time.
5. Your Rights
You have the right to access your personal data, request correction of inaccurate data, request deletion of data (subject to legal retention requirements), opt out of marketing communications at any time, and data portability. To exercise these rights, contact our support team at [email protected].
6. Cookies
We use essential cookies for site functionality, performance cookies to improve user experience, and analytics cookies to understand how players use our site. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings. Disabling essential cookies may affect site functionality.
7. Security
We protect your data using 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, and regular security audits. If a data breach occurs that affects your personal data, we will notify you within 72 hours as required by GDPR-aligned standards.
8. Contact
For privacy-related questions or data requests, contact: [email protected]. We respond to all privacy requests within 30 days. For general support, use our live chat which is available 24/7 in your account. For independent guidance on online data protection standards, GamCare provides resources for safer online gambling. For additional player safety information, BeGambleAware is a trusted resource we actively support.
Accepted Payment Methods
Minimum deposit ৳500 | Fast withdrawals in 24h | Curaçao licensed